R-Lifecare’s Privacy & Policy
- 1.Personal Information:The company collects personal information from franchises and customers during various interactions, including but not limited to:
- Franchise Registration: When individuals sign up to become distributors, they provide personal information such as name, address, email address, phone number, date of birth, social security number (for tax purposes), and payment information.
- Customer Purchases: When customers make purchases through the company's website or through distributors, they may provide personal information such as name, shipping address, billing address, email address, and payment information.
- Communications: Personal information may be collected when individuals communicate with the company's customer service team via email, phone, or online chat.
- Events and Promotions: Personal information may be collected when individuals participate in company-sponsored events, promotions, surveys, or contests.
- 2.Automatically Collected Information:The company may also collect certain information automatically when individuals interact with its website or mobile applications, including:
- Device Information: Such as IP address, browser type, operating system, and device identifiers.
- Usage Information: Such as pages visited, links clicked, and time spent on the website.
- Cookies and Similar Technologies: The company may use cookies, web beacons, and other tracking technologies to collect information about individuals' browsing activities and preferences.
- 3.Third-Party Sources:The company may obtain personal information from third-party sources, including:
- Distributor Referrals: If an individual is referred to the company by an existing distributor, the company may collect personal information provided by the referring distributor.
- Data Providers: The company may purchase or receive personal information from third-party data providers for marketing or demographic analysis purposes.
- 4.Children's Information: The company does not knowingly collect personal information from children under the age of 18 without parental consent. If it becomes aware that it has inadvertently collected personal information from a child, it will take steps to delete that information as soon as possible.
- 5.Voluntary Disclosure:Individuals have the option to voluntarily disclose additional personal information beyond what is required by the company. However, the company advises individuals to exercise caution when sharing sensitive information in public forums or on social media platforms.
- 6.Legal Basis for Collection:The company collects and processes personal information based on various legal grounds, including:
* Contractual Obligations: To fulfil orders and provide services to distributors and customers.
- Legitimate Interests: To improve products and services, communicate with customers, and conduct marketing activities.
- Consent: For activities such as email marketing, individuals may be asked to provide explicit consent before their information is used for such purposes.
- 7.Purpose of Collection:The company collects this information. This could be for processing orders, providing customer support, conducting marketing activities, managing distributor accounts, and complying with legal requirements.
- 8.Data Usage:The company uses the collected data. This includes internal use within the company for various purposes such as marketing analysis, customer service improvement, and product development.
- 9.Third-Party Sharing:The company shares personal information with third parties (such as payment processors, shipping companies, or marketing partners), the policy will disclose this and explain the reasons for doing so. It should also specify whether these third parties are bound by similar privacy protections.
- 10.Security Measures:10. The security measures in place to protect the personal information of distributors and customers. This may include encryption, firewalls, access controls, and regular security audits.
- 11.Cookies and Tracking Technologies:The company's website uses cookies or other tracking technologies, users can manage their preferences.
- 12.Marketing Communications:The company handles marketing communications, including how users can opt-in or opt-out of receiving promotional emails or other marketing materials.
- 13. Updates to the Policy:The company will outline and notify users of changes to the privacy policy and when those changes take effect.
- 14. Compliance:It will state that the company complies with relevant privacy laws and regulations, such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA) in the United States.
- 15. Contact Information: The policy will provide contact information (info@rlifecare.in) for users to reach out to the company with any questions or concerns about their privacy practice.